iDecal Sign Company - FAQ - Frequently Asked Questions
Q: How fast is your average job being completed?
A: The turnaround time for your average sign varies based on your specific needs. We keep all the major materials in stock because we understand our clients needs are sometimes more urgent and we need to have everything in it's place an ready to go. That's how we're able to crank out a job with a very short notice. We also try to only work with suppliers that are close and/or deliver the same or at least next day, so We can get the rush jobs done if we need to. Please remember though, electrical signs and signage requiring permits may require a longer turnaround.
Q: How can signs help my business?
A: Your image and how you represent your company is one of the most important aspects of business and of how costumers and prospects identify you. Most people make decisions based on the look of your business image.
Q: How do I submit artwork/ files?
A: We work with most professional design applications including Corel Draw, Adobe Photoshop / Illustrator, etc. If we're "cutting" the lettering or logo out, we will be needing a Vector File, otherwise we can digitize (or Vectorize) the artwork you provide us in a JPEG, TIFF, PSD, GIF, etc. at an additional charge.. You can email us your Print or cut ready artwork, mail us a CD-R, CD-RW, DVD or USB flash drive or upload your file to our website. Please be sure that artwork is sent "high resolution". If you have questions concerning your artwork or need help uploading, feel free to contact us by going to our Contact Us page where you will find all the info you will need to get us your files.
Q: What resolution is acceptable for artwork submitted?
A: If sending your artwork in "real size", please send your work 150DPI. We can also work with a one-inch-to-one-foot ratio (Example: if the art is to be 6 feet long and 4 feet tall, the submit artwork should be 6 inches long and 4 inches tall) at 300 DPI.
Q: What is DPI?
A: DPI is the standard of measurement for the resolution of images that describes the number of dots per inch (DPI) that are used to create an image. The higher the DPI, the higher the resolution which translates to better quality of your final product.
Q: How long will my sign last?
A: We have many levels of material to choose from. We use some of the best materials in the industry 3M, Avery, Gator Foam, Orajet, Gerber, etc. If you only need a quick sign that will be taken down after a few weeks or months, we can make your signs in a less expensive material. If you need it to last a few years, we will make them with a better grade of material to withstand the elements for the time period you need it to last. If you need it to last 5-7 years or longer, we will go with some of the best material available on the market today and you will be able to enjoy your signage for years and years to come.
Q: Can I approve the sign before it's made?
A: Absolutely. Before we begin production, we require your approval of the artwork, colors, spelling, and layout. Once you are satisfied, we begin producing your sign. This way, we're both clear on what we're producing.
Q: What is the difference between vector and bitmap images and which is better?
A: A vector image is one of the two major graphic types (the other being bitmap) made up of many individual objects. vector graphics are resolution independent because they can be output to the highest quality at any scale. A bitmap (or raster) image is comprised of pixels in a grip. Bitmap images cannot be resized without losing image quality. Common bitmap-based formats are JPEG, JPG, GIF, TIFF, PNG, PICT and BMP. Vector image is the preferred format for submitting artwork however since it is not a format common tom non- designers, bitmap images at the correct resolution (see above) can be substituted.
Q: How do I know if I'm going to like the design or even the finished product?
A: Clients are never surprised with the final product because we do a full color proof and an exact rendering of what it will look like which the client signs off on before anything goes to print.
Q: What if I don't know what I want?
A: You are not alone. Many people come to us with a skill or talent to produce a quality product or provide an outstanding service, yet they have absolutely no design abilities or creativity and they openly (humbly) admit it. Great! because I can't replace my radiator on my car either. We all do our parts to make the world go round'. Our Part is to make your business look good!
Q: How much does it cost?
A: Naturally there is a wide variety of products making an equally wide variety of costs. Quotes are provided up front at your request so there's no surprises! We are always happy to offer you many options to meet any budget.